AI & Digital Services

Intelligence at the centre of business.

Creatiocentric builds high-performance websites, practical automations and intelligent systems that help businesses save time, serve customers better and grow.

The problem

Most businesses lose time in the same three places.

Not in the work itself — in the admin around it, in tools that do not talk to each other, and in a website that quietly turns interest away.

  1. Work that repeats

    The same admin, the same follow-ups, the same copy-and-paste between systems — every week, done by people who should be doing something else.

  2. Tools that do not connect

    Enquiries in one inbox, customers in another list, invoices somewhere else. Information gets re-entered, and things fall through the gap.

  3. A digital front door that underperforms

    A site that is slow, dated or awkward on a phone costs you enquiries before anyone speaks to you — and you never see the ones you lost.

Creatiocentric combines design, automation and practical AI to build better digital systems for businesses.

See what we do
What we do

Six services. One goal: a business that runs better.

Each service is scoped and priced on its own, so you can start with one thing and add the next when it earns its place.

Tell us how your business works. We will help identify what should be improved, automated or rebuilt.

Get a Free Consultation
  • AI Workflow Automation

    Remove repetitive work from everyday operations so your team spends its time on the work that actually needs a person.

    What this covers

    Admin, document handling, data movement, reporting, routine email, file organisation and recurring internal tasks. We map the process first, then automate the part that reliably repeats — and leave the judgment calls with your team.

  • AI Customer Service

    Answer customers faster and route enquiries to the right person, without making every customer wait for a human.

    What this covers

    Smart FAQs, website or WhatsApp flows, enquiry routing, a clear human escalation path and optional AI assistants. The base setup works on rules and structure; an AI assistant is an add-on because it carries its own running costs.

  • AI Sales & CRM Automation

    Stop losing enquiries between the form, the inbox and the follow-up.

    What this covers

    Capture, qualify and route leads; automate follow-ups; update CRM records; reduce missed opportunities; and create more consistent sales workflows — connected to the tools your team already uses.

  • Private Business AI

    Make your own company information easy for your team to find and use.

    What this covers

    Internal knowledge and document systems that help teams find answers and use company information more effectively, with data handling agreed up front. Advanced model and API usage is quoted separately.

  • Custom AI Systems & Integration

    For the problems that off-the-shelf automation cannot solve properly.

    What this covers

    Bespoke agents, integrations and business systems designed around how your business actually runs. This service is custom-scoped and custom-quoted after a discovery and architecture stage.

  • Website Design & Development

    Fast, modern, responsive websites that represent the business properly and convert visitors.

    What this covers

    Custom design and build with performance, accessibility and search visibility handled as standard — and structured so automation and digital growth can be added later without starting again.

Website packages

Clear packages with real boundaries.

Fixed scope, a fixed starting price, and an honest list of what each package does not include.

Simple pricing for our work. Transparent costs for external tools. No hidden monthly surprises.

  • Starter Website

    R4,750

    For a small business that needs a professional, reliable online presence.

    • Up to 3 standard pages
    • Responsive custom design for desktop, tablet and mobile
    • Contact form interface
    • Click-to-call and/or WhatsApp CTA
    • Map and social links where supplied
    • Basic on-page SEO and metadata
    • Performance and accessibility baseline
    • SSL, DNS and domain connection support
    • Basic analytics setup where a free or client-owned tool is available
    • 1 revision round
    • 7-day post-launch bug warranty

    Not included by default

    • Copywriting from scratch
    • E-commerce
    • Booking platforms
    • Databases
    • Advanced animation
    • AI assistants
    • Custom integrations
    • Paid third-party tools
  • Best for growing businesses

    Growth System

    From R14,950

    For businesses that want the website to connect to real operational or growth workflows.

    • Up to 10 standard pages
    • Everything in Business
    • One core integration or automation selected during discovery
    • Examples: booking integration, CRM lead routing, basic email workflow, advanced lead capture or another agreed business process
    • More advanced conversion funnel and analytics configuration
    • 3 revision rounds
    • 30-day post-launch bug warranty
    • Additional integrations can be added by quote

    Not included by default

    • AI assistant or model usage by default
    • Multiple major integrations
    • E-commerce platforms unless scoped
    • Large portals
    • Complex custom databases
    • Third-party fees

All advertised prices are starting or fixed package prices for the stated scope only. Final pricing is confirmed after a free consultation and project assessment. Third-party charges are excluded unless explicitly stated in the written quote.

AI & automation

Priced by the outcome, not the technology.

Choose the result you want. We will tell you what it takes to build, and what it costs to run.

  • Automate My Admin

    From R3,500

    For repetitive internal work that should not require constant manual attention.

    • Short workflow discovery and process map
    • Setup of one simple automation or workflow
    • Up to two connected apps or services at the starting scope
    • Testing and handover notes
    • Examples: data transfer, document handling, simple reporting, email routing, recurring admin tasks

    Not included by default

    • Paid app or API licences
    • Complex multi-department workflows
    • Custom software
  • Always-On Customer Service

    From R4,500

    For faster responses and better customer routing, without forcing every business to pay for an AI model.

    • FAQ and contact routing, or rules-based customer response setup
    • Website and/or WhatsApp flow where technically appropriate
    • Human escalation path
    • Business information and knowledge structure
    • Optional AI assistant upgrade available separately

    Not included by default

    • AI model, API or platform usage unless specifically quoted
    • Unlimited messaging fees
    • 24/7 human support

    An AI assistant upgrade is quoted separately. Model, API, messaging and platform fees are paid by the client and are disclosed before anything is set up.

  • Automate My Bookings

    From R3,500

    For businesses that manually coordinate appointments and reminders.

    • Booking and calendar connection
    • Confirmation workflow
    • Reminder, reschedule and cancellation flow where supported
    • Website booking entry point
    • Testing and handover

    Not included by default

    • Booking-platform subscription fees
    • SMS or WhatsApp usage fees
    • Complex multi-location scheduling
  • Private Business AI / Custom AI System

    Custom Quote

    For internal knowledge assistants, private company AI, bespoke agents, advanced integrations and multi-step systems.

    • Discovery and architecture based on the business requirement
    • Security and data-handling considerations
    • Custom implementation and testing
    • Optional ongoing Intelligence Care plan

    Not included by default

    • External model, API or infrastructure fees unless explicitly included

    Scope, timeline and price are confirmed after discovery. Any external model, API or infrastructure cost is separated from our implementation fee in the written quote.

How we work

Four steps. No mystery.

The same process whether we are building a three-page website or a workflow that runs part of your operation.

  1. Discover

    We learn how the business actually runs, where the friction is and what a good outcome looks like.

  2. Design

    We define the right website, workflow or system — including what deliberately stays out of scope.

  3. Build

    We implement and test it, with clear checkpoints and revision rounds agreed up front.

  4. Improve

    We launch, measure how it performs and support it for as long as you want support.

After launch

Maintenance is optional. Always.

Every website includes a post-launch bug warranty. After that you choose: nothing at all, a single month, or ongoing care.

  • Essential Care

    R475 /month

    For standard websites that need basic technical upkeep.

    • Basic hosting and infrastructure management where applicable
    • Uptime and broken form or link checks
    • Backups where the chosen platform supports them
    • Security and dependency maintenance
    • Technical fixes within the original scope
    • Up to 30 minutes of minor content changes per month

    Not included: New pages · New functionality · Redesigns · Copywriting · Third-party fees

  • Intelligence Care

    From R1,650 /month

    For websites with automations, integrations or AI components.

    • Relevant Business Care items
    • Automation and integration health checks
    • Workflow troubleshooting
    • AI assistant or knowledge-base adjustments where applicable
    • Basic usage and error monitoring
    • Periodic optimisation
    • Priority technical support

    Not included: Model or API usage · Messaging fees · CRM licences · Major workflow redesigns · New systems

Your choice after launch

  • No maintenance

    Your included 7, 14 or 30-day bug warranty applies. Any later support is quoted separately, as and when you need it.

  • One month only

    Buy a single month of the appropriate care plan with no ongoing commitment. Useful straight after launch, or before a busy season.

  • Ongoing care

    A monthly plan that continues until you cancel under the written service terms. Cancel whenever it stops being worth it.

Unused editing time does not roll over. Maintenance covers upkeep — not unlimited development, new pages, new features, major redesigns, third-party subscriptions, AI model or API usage, messaging fees or CRM licences.

About Creatiocentric

How we decide what to build.

AI where it helps. Automation where it works. Human judgment where it matters.

Creatiocentric combines design, automation and practical AI to build better digital systems for businesses.

Simple pricing for our work. Transparent costs for external tools. No hidden monthly surprises.

  • Client-owned accounts

    Where practical, third-party accounts are opened in your name and billed directly to you. We configure and administer them; you keep control.

  • External costs stated up front

    Domains, hosting upgrades, CRM licences, AI model and API usage and messaging fees are excluded unless a written quote says otherwise.

  • Nothing bought without your say-so

    If a project needs a paid tool, that cost is prepaid by you before we buy it. No surprise line items after the fact.

Questions

The things worth asking before you commit.

Still unsure about something? Email hello@creatiocentric.com and we will answer plainly.

  • What happens during the free consultation?

    We talk through how your business currently works, where time is being lost and what you want the outcome to be. You leave with a clear recommendation on what should be improved, automated or rebuilt — and a written quote if you want one. There is no charge and no obligation to proceed.

    Getting started

  • Are third-party software fees included in the price?

    No. Domains, hosting upgrades, software subscriptions, AI model and API usage, WhatsApp and messaging fees, CRM licences and similar external charges are excluded unless a written quote explicitly says otherwise. Where practical we open those accounts in your name so they are billed directly to you and stay under your control. If we need to buy a paid tool for your project, the cost is prepaid by you before we purchase it.

    Pricing & costs

  • Do I have to pay monthly maintenance?

    No. Maintenance is optional. Every website includes a post-launch bug warranty of 7, 14 or 30 days depending on the package. After that you can choose no maintenance at all, and any later support is quoted separately.

    Maintenance

  • Can I choose one month of maintenance only?

    Yes. You can buy a single month of the appropriate care plan with no ongoing commitment. Ongoing plans continue monthly until you cancel under the written service terms. Unused editing time does not roll over.

    Maintenance

  • Are AI chatbot fees included?

    No. An AI assistant is never bundled into a standard website package, because it creates ongoing model, API, messaging, hosting or platform costs. If you want one, the proposal separates our setup and implementation fee from the recurring external fees you would pay, so you can see both before deciding.

    AI & automation

  • Who owns the website and the accounts?

    You do. We prefer third-party accounts to be opened in your name from the start so they remain yours; we configure and administer them on your behalf. Your website and its source are handed over after final approval and final payment.

    Ownership

  • How do revisions work?

    Each package includes a set number of revision rounds — one for Starter, two for Business and three for Growth System. A revision round is a consolidated set of changes, not an open-ended editing period. Additional rounds can be added by quote.

    Process

  • What happens if I need extra pages or features later?

    Scope changes, additional pages and new functionality are quoted separately rather than absorbed into the original package. That is what keeps the advertised prices honest. We tell you before anything moves out of scope, not after.

    Pricing & costs

  • How are payments structured?

    For standard website-only projects: 25% deposit to begin and 75% after final approval, before production launch, source handover or final transfer. For AI, automation or custom integration projects we use a staged structure of 40% to begin, 40% at the agreed working-demo milestone and 20% before final launch and handover. Third-party fees are separate and are paid directly by you, or prepaid before we incur them. No project starts until the deposit has cleared and scope has been accepted in writing.

    Pricing & costs

  • How long does a project take?

    Timelines are confirmed in your written quote after the consultation, because they depend on the scope agreed, how quickly content and access are supplied, and how fast revision rounds come back. We would rather give you a realistic date than an optimistic one.

    Process

  • What if a free tool we use later starts charging?

    We default to free, open-source, client-owned or once-off tools where they meet the requirement reliably. If a free tier later becomes paid, or your usage exceeds its limits, you decide whether to upgrade, replace or remove that dependency. We will not commit you to a recurring cost without telling you first.

    Pricing & costs

  • Why is your portfolio labelled Concept?

    Because those projects are self-initiated design and build studies, not commissioned client work. We would rather show you honestly what we can build than present concepts as paid engagements. As real client projects launch they will appear here marked as live, with the client's permission.

    Getting started

Free consultation

Tell us what you want to build, improve or automate.

Tell us how your business works. We will help identify what should be improved, automated or rebuilt.

What can we help with?

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Your business could work smarter.

Tell us what you want to build, improve or automate.

Simple pricing for our work. Transparent costs for external tools. No hidden monthly surprises.